Privacy Policy
How ProKribs collects, uses, and protects your information.
Information We Collect
ProKribs collects the following personal information when you interact with our platform or submit a form:
- Name — your full name so we can address you and personalize your experience.
- Email — used to communicate with you about your account, applications, and inquiries.
- Phone number — collected so we can send you the SMS messages you consent to receiving, such as appointment reminders, order confirmations, and account notifications.
Why We Collect It
We collect this information to operate, maintain, and improve the ProKribs platform — connecting professional athletes with verified luxury housing and premium lifestyle services. Your name, email, and phone number allow us to verify your identity, process your applications and inquiries, deliver the services you request, and send you the non-marketing text messages you have opted into.
How We Use It
We use your information to:
- Process applications, waitlist submissions, and contact requests.
- Send transactional SMS messages (appointment reminders, order confirmations, and account notifications) to users who have provided express opt-in consent.
- Respond to your inquiries and provide customer support.
- Maintain the security and integrity of our athlete-to-athlete platform.
SMS Messaging & Opt-In Consent
We collect phone numbers to send the SMS messages users consent to receiving. By checking the opt-in box on our forms, you agree to receive non-marketing text messages from ProKribs about appointment reminders, order confirmations, and account notifications.
Opt out: You can cancel SMS messages at any time by replying STOP to any message you receive from us.
Help: For assistance, reply HELP to any message, or email us at contact@prokribs.com.
Your opt-in consent data is never sold, shared, or transferred — not even to affiliates.
Mobile Information & Third-Party Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact ProKribs at contact@prokribs.com.